Our Services
Our compassionate, non-medical companion care and in-home senior support is designed to help loved ones remain safe, independent, and connected for as long as possible. Our services are flexible and personalized to meet the needs of each family.
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We provide safe transportation to doctor appointments, the grocery store, the hair salon, and on any other errands needed. Upon request (and with consent), we can also take notes at medical appointments to turn back to later — sometimes it helps to have two people listening!
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Scheduled companion visits that provide social connection, safety awareness, and peace of mind.
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Sometimes medications can easily be forgotten. This non-medical care includes reminder support.
*Note we do not administer, manage, or verify medications.
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We provide support with accompanied errands and every day tasks such as shopping, banking, and essential appointments.
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We get that family needs to be in the loop. With consent, we can provide regular updates and reports to keep families informed of new information, wellbeing, changes, or concerns.
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Sometimes life takes you out of town, so we are proud to provide reliable on-call support to give family caregivers peace of mind when traveling or unavailable.
*On-call services are for safety awareness and non-medical support.
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We offer light cleaning and household chores to help maintain a safe, comfortable environment, including tidying, dishes, and everyday upkeep.
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We offer laundry assistance to support the cleanliness, comfort and safety of daily living needs.
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We help with phones, video calls, TVs, and devices to keep loved ones connected to family, friends, and helpful services.
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We can accompany on walks, outings, pool visits, etc. to encourage mobility, fresh air and meaningful social connection.
Monthly Packages
What to Expect
1. Initial Phone Consultation (10–15 minutes)
We begin with a quick call to learn about your needs, answer questions, and determine if Joan’s Care is a good fit.
During this call we discuss:
Current challenges and support needs
Schedule and frequency of visits
Personality and care preferences
Safety considerations
Immediate concerns or priorities
This step ensures we can provide the right support for your loved one.
2. In-Home Meet & Care Assessment (30 minutes)
Next, we schedule a brief in-home visit to meet the person receiving care and understand the environment where support will be provided.
This visit allows us to:
Build trust and comfort with your loved one
Observe the home layout for safety and accessibility
Understand daily routines and preferences
Ensure the environment supports safe, effective care
This step helps create a care experience that feels natural, respectful, and supportive.
3. Care Plan & Service Proposal
Based on the consultation and home visit, we provide a clear service outline and pricing.
Proposal may be provided:
Before the visit for general pricing guidance, or
After the visit for a fully tailored care recommendation
We prioritize transparency and flexibility so families can make confident decisions.
4. Agreement & Start of Services
Once the service agreement is signed, care can begin! We coordinate scheduling, confirm care details, and ensure a smooth, reassuring start.